FAQ

FAQ

Q: Is WFPICCS 2020 cancelled?
A: No. Due to the latest developments regarding the COVID-19 outbreak, we have taken the decision to postpone the World Congress and make it virtual. 

Q: I already registered for the Congress in December. Am I automatically registered for the Virtual World Congress?
A: Yes, you are automatically registered for the Virtual World Congress. Instruction on how to access the virtual meeting platform will be sent to your registered email one week before the congress.

Q: Will the Virtual Congress take place at the same time as the original Congress?
A: Yes, the Virtual Congress will be streamed between 1 – 4 December 2020.

Q: How do I register for the Virtual Congress?
A: You can register online here.

Q: I am a presenter/speaker at the event, what should I do?
A: We will contact you directly regarding your participation in the program.

Q: I am an exhibitor at the event, what should I do?
A: We will contact you directly regarding your participation at WFPICCS 2020. If you need to get in touch with us, please contact your Industry Liaison person.

Q: What will be available to me as a registered participant?
A: The WFPICCS 2020 World Virtual Congress will offer you a full virtual experience and the opportunity to take part in every aspect of the Congress, including:

  • Access the full Congress program – Create your own schedule, attend any and all lectures you want, when and where you want
  • Network with colleagues – browse a list of participants and click on their name to contact them
  • Earn CME or CE credits – by participating in the scientific program you will still be able to claim CME/CE credits and receive your Certificate of Attendance
  • Access all the e-posters – browse research on the hottest topics in the field by colleagues from around the world
  • Visit the virtual exhibition hall – journey through the exhibition booths, explore the displayed materials, contact exhibitors directly and chat with other visitors

To learn more about the Virtual Congress, click here.

Q: Are e-Poster presenters required to be online at certain time for presentation and Q&A?

A: The E-Posters will be available on the congress platform during the entire congress, but there is no specific time that the E-Poster presenters are required to be online. Participants will be able to contact the presenter and ask questions by email during the virtual congress.

Q: Will it be possible to get CME or CE points at the Virtual Congress?
A: Yes, you will be able to earn CME points (or CE for Nurses) when attending sessions during the Virtual Congress. As usual, the CME/CPD certificate will be available after completing the online evaluation and credit claiming procedure. Learn more here.

Q: I will not be available from 1 – 4 December. Will I still be able to access the Virtual Congress content?
A: The content will be available on-demand for a period of 3 months after the Congress ends for all registered participants only.

Q: What if I am not available during certain sessions?
A: All sessions and lectures will be available on-demand in the WFPICCS 2020 Virtual Congress platform.

Q: What do I need to attend the Virtual Congress?
A: To attend the Virtual Congress, you need a good internet connection, your computer/laptop and a headset/headphones as well as a valid registration. If you have already registered, you will receive login details a few days prior to the congress.

Q: Will all sessions and meetings be organized online?
A: WFPICCS 2020 is doing its best to ensure that the fullest program is available.

Q: Will sessions be available in other languages, other than English?
A: Yes, many sessions will be translated to Spanish and Portuguese. Talks held in Spanish or Portuguese will be translated to English too. 

Q: Can I download the slides from the sessions?
A: No, the slides from the session presentations cannot be downloaded.

Q: Will there be a possibility for Q&A?
A: You will be able to ask question during the Live Q&A in specific sessions. In addition all Plenary Sessions will have Q&A in the Chatroom right after the presentations scheduled in the program. The Q&A chat will take place in the Networking Lounge (accessed from the main Lobby) in the Virtual Platform.

Q: Will there be an exhibition?
A: Yes, there will be a virtual exhibition area.

Q: How do I purchase and use an exhibitor badge?
A: There is no registration for the exhibition only, all exhibitors and participants may access the full virtual meeting.

Q: If I booked my hotel with the event organizers, what should I do?
A: Please check the cancellation policy of your booking.

If you have a non-refundable booking, we are working closely with the hotels to find an optimal solution and will send an update shortly.

If you have a refundable booking, we will contact you with options within a week

If you have any questions, please use the contact form here, selecting Hotel Accommodation as the subject.

Q: Who do I contact with questions?
A: If you have any questions, please use the contact form here.

Please select the most relevant subject for your query and a member of our team will get back to you as soon as possible.

Q: If I submit an abstract do I have to attend the Congress?
A: All accepted abstracts will be scheduled in the Scientific Program either as oral presentation or ePoster.  It is expected that at least one author of the abstract registers to the virtual congress in order to secure the abstract in both the congress and PCCM journal publication.

Q: I have submitted an abstract, when will I know if it has been accepted?
A: Only after all abstracts have been reviewed by the Scientific Committee will notifications be sent to the abstract submitter. Every effort is made to conclude this process within one month after the abstract submission deadline or extended abstract submission deadline in case there is extension.

Q: How can I make changes to an abstract I have already submitted?
A: You may enter the Abstract Submission system with your username and password.

The submission form allows you to store your abstract as a DRAFT until the deadline. After the deadline if not submitted, drafts will be deleted.

Click on the SUBMIT button at the end of the process in order to submit your abstract. You can make changes to your submitted abstract by the deadline.

If you have already clicked on SUBMIT and you wish to edit your abstract you will be required to click on the “re open” icon. Please make sure to SUBMIT after your edits to keep any changes that were made.

After the submission deadline abstracts cannot be modified or corrected.

Q: If my abstract is accepted, where will it be published?
A: Copies of your accepted and registered abstracts will be published on the Congress website/online journal supplement/program. Please contact the Congress secretariat at reg_wfpiccs20@kenes.com for further details.

Q: I am having trouble logging into the abstract submission system – my username/password is not working.
A: Please try one of the following options via the abstract submission page:

In case you are using “Internet Explorer”, please try another internet browser, e.g. “Google Chrome” or “Mozilla”.
When you copy and paste your username and password please make sure there is no extra space at the beginning or the end of them.
Please note that the username or ID received when registering for the Congress is different to the abstract submission. Please use the abstract submission username or “create new account” option.

For any issues with your password please click on “Forgot my password” and you will be able to receive a new one.

Q: My abstract has been accepted but I do not have a copy. Are you able to send one to me?
A: Please enter your account to see the abstract you have submitted. This option is possible also after the submission deadline.

Q: I would like to delete my abstract. Can you please delete it for me?
A: You are able to delete your abstract until the abstract submission deadline. After the deadline please email the Congress secretariat.

Q: Are e-poster presenters required to be online at certain time for presentation and Q&A?

A: The E-Posters will be available on the congress platform during the entire congress, but there is no specific time that the E-Poster presenters are required to be online. Participants will be able to contact the presenter and ask questions by email during the virtual congress.

Q: How do I register for the congress?
A: In order to register for the congress, please click here.

Q: How can I pay the registration fees?
A: Payment of registration fees can be made by credit card or bank transfer. For full details please click here.

Q: Can I receive an invoice under the sponsoring Company/ Hospital’s name?
A: Yes. During the registration process, you are required to insert Invoice Details, this information will appear on the invoice you receive by email when completing the registration process.

Q: Can I register for the congress without paying?
A: Yes, but your registration will be confirmed only when full payment is received.

Q: Can I register before the early fee deadline and pay later?
A: In order to benefit from the early fee registration discount, payment must be received before the deadline.

Q: Can I register after the Virtual Congress has started?
A: Yes. Registration is available during the conference days.

Q: What does my registration fees include?
A: For full detailed entitlements, please check the registration page.

Q: Will I receive a confirmation letter after I have finished registering?
A: Yes. A detailed confirmation letter and receipt will be sent to you by email as soon as payment is received and registration is completed. You may use this confirmation letter for visa application purposes.

Q: How can I claim my CME-CPD credits after the conference?
A: Your CME-CPD certificate will be delivered electronically after completing the educational evaluation and credit claiming procedure. The process will take 5-10 minutes. We thank you for your feedback as it is an important part of the CME-CPD accreditation process and helps improve future educational offerings.